+86 755 8358 3360 sales@aiderry.com Mon–Fri 9:00–18:00 (GMT+8)

FAQ

Frequently Asked Questions

Will the LCD display fit my machine without modification?

Most AIDERRY replacement displays are true drop-in upgrades – brackets, connectors and signal standards are matched to the original control unit. If you are unsure, send us your machine model and control unit and we will confirm compatibility before you order.

Which machine tool displays do you replace?

We cover the most common controls on the market: FANUC display replacement, Mitsubishi display replacement, HAAS display replacement, HEIDENHAIN display replacement, OKUMA display replacement and AMADA display replacement, MAZAK display replacement and Siemens display replacement, plus many other brands and generic CNC/PLC monitors.

How long does delivery take?

We dispatch within 1–2 business days. Transit time depends on your region: 2–5 business days to Europe and North America, 2–4 days within Asia, and 3–8 days to Latin America and the rest of the world, via DHL Express, UPS or FedEx.

Can I track my order?

Yes – every order ships with a tracking number. Use our Track Your Order page or the courier website to follow your delivery in real time.

What is your warranty policy?

All AIDERRY displays carry a 12-month warranty against manufacturing defects. See our Returns Policy for details.

Do you offer custom or OEM displays?

Yes. We produce custom panel sizes, interfaces and front panels for legacy controls. Contact us with your requirements for a quotation.

Can you help me select the right display?

Absolutely. Send us your machine model, control unit and the screen size you need and our engineers will recommend the correct replacement within one business day.